Customer Service Bulletins

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Service Bulletins are issued about events or circumstances that may enhance the optimum performance of Authority for you. From advice about End of Year processes or web site maintenance to critical patches, you'll be informed.

Current Bulletins 2010      
Issued Date 5 Jul   Rates Department of Housing Setup Changes Required  
  23 Jun   Rates Configuration for Western Australia Councils - End Of Year  
  21 Jun   Latest 2009/10 Payment Summary Update  
  Jun   Payroll - ATO Payment Summaries modified to cater for 2009-2010 ATO requirements  
  31 Mar   Crystal Reports - Troubleshooting Guide - Advice  
  31 Mar   Microsoft Windows 7 Compatibility Advice  
         
Archived Bulletins 2009      
Issued Date 8 Dec   Weekly Patches - Critical Schema Update  
  1 Dec   Applications & Registers - Automatic Numbering  
  13 Nov   Payroll Timesheet Entry - Allowances  
  12 Nov   Urgent Issue - Batch Emailing Facility  
  6 Nov   Direct Debit Processing (Program ID i_rt113)  
  22 Oct   Rates Discount  
  22 Oct   Patch for the Direct Debit Extract (r_py026)
  
  28 Sep   Weekly Work Orders Maintenance : Work Order Validation Report